About Grosvenor

At Grosvenor Casino, we are proud to stand among the UK's most established and trusted names in casino entertainment. With land-based venues operating since 1970 under The Rank Group Plc, we bring over 50 years of experience to everything we do — from our iconic physical clubs across Great Britain to our growing Grosvenor casino online platform. Whether you're visiting us in person or logging in through the Grosvenor casino app, you'll find the same commitment to quality, fairness, and player satisfaction at every turn.

Who We Are

We operate as Rank Interactive (Gibraltar) Ltd, part of The Rank Group Plc (LSE: RNK), one of the most respected leisure and gaming companies in the United Kingdom. Our registered address is Suite 3, 2nd Floor, Icom House, 1/5 Irish Town, Gibraltar GX11 1AA (Gibraltar reg. 120385). The GROSVENOR® trademark is owned by Rank Leisure Holdings Ltd, and we are committed to upholding the values that have made our brand synonymous with premium casino experiences for more than five decades.

Our Grosvenor Casino platform serves players across permitted jurisdictions, including the United Kingdom, Republic of Ireland, Channel Islands, Isle of Man, and Gibraltar. We operate exclusively within these regions and do not permit access from restricted territories. All players must be 18 or older to register and play.

Our Licensing and Regulation

We take our regulatory obligations extremely seriously. At Grosvenor Casino, we hold multiple licences to ensure full legal compliance across all territories where we operate:

UK Gambling Commission online licence — account number 57924 (for GB customers)
Government of Gibraltar / Gibraltar Gambling Commissioner — RGL 133 & RGL 134 (for non-GB customers)
UKGC land-based casino licences — 614, 33465 & 34161
Alternative Dispute Resolution (ADR): IBAS for GB players; Gibraltar Gambling Commissioner for non-GB players

We are also fully integrated with GAMSTOP — the national self-exclusion scheme for UK players. If you have registered with GAMSTOP, we will not permit access to our services, in line with our responsibility to protect vulnerable players.

Our Games and Platform

Here at Grosvenor Casino, we offer a rich and diverse gaming experience with over 2,000 titles available across our platform. Whether you enjoy spinning reels on our 500+ slot machines, playing classic table games, or joining one of our immersive live casino sessions, there is something for every type of player.

Slots and Jackpots

Our Grosvenor casino online slots library includes classic titles, modern video slots, and Megaways games offering up to 117,649 ways to win. We feature jackpot games including fixed prizes, progressive jackpots, and Jackpot King titles powered by Blueprint Gaming. Our game providers include NetEnt, Pragmatic Play, Barcrest, Novomatic/Greentube, Eyecon, Playtech, Red Tiger, and Big Time Gaming.

Live Casino

We are particularly proud of our 'Live from Grosvenor' experience — a unique offering where real dealers are streamed in HD directly from our land-based casino venues. At Grosvenor, we also provide Evolution-powered live tables featuring blackjack, baccarat, roulette, poker, and exciting game shows. This connection between our physical clubs and our online platform is something truly unique to us.

Grosvenor Poker

Our Grosvenor poker offering is among the most comprehensive in the UK. We host prestigious live tournaments including the Goliath, GUKPT, and 25-25 series, as well as online cash games and sit-and-go tournaments. For poker enthusiasts, we offer a dedicated app available on both iOS and Android.

Sports Betting

Our Grosvenor bet sportsbook covers a wide range of sports, including football, horse and greyhound racing, rugby, cricket, tennis, golf, snooker, darts, and basketball. We support In-Play betting and virtual sports, giving you the flexibility to wager when and how you choose.

Our Apps and Mobile Experience

We have developed three dedicated native apps — the Grosvenor Casino app (300 games), Grosvenor Live Casino, and Grosvenor Poker — all available for iOS and Android devices. Whether you prefer desktop or mobile play, our Grosvenor Casino platform is fully optimised for a seamless experience across all screen sizes.

Payments and Withdrawals

We support a range of trusted payment methods at Grosvenor, including Visa and Mastercard debit cards (no credit cards or Amex), PayPal, Apple Pay, Paysafecard, and Instant Bank Transfer via Trustly. Our minimum deposit starts at £5, and we do not charge any withdrawal fees. Most withdrawals are processed in approximately 15 minutes for Fast-Withdrawal-enabled banks and PayPal. We transact in GBP (£) and EUR (€) only — we do not accept cryptocurrency.

Welcome Bonus and Promotions

At Grosvenor Casino, we welcome new players with a deposit match offer: deposit £20 and we'll match it with a £20 bonus, giving you £40 to play with. The combined deposit and bonus amount must be wagered 10x within 30 days, with a maximum conversion of £2,000. Please note that first deposits made via PayPal or Paysafecard are not eligible for this offer. For a full breakdown of what's available, visit our Grosvenor Casino bonus page.

Our ongoing promotions include the Grand Prize Wheel (one free daily spin), Top of the Slots weekly free spins, Drops & Wins tournaments, and seasonal cash prize events. We also run the Golden Goal Rewards promotion with a £25,000 weekly prize fund, and a £1 Million Prize Drop on selected slot titles.

Grosvenor Membership and Loyalty

Our Grosvenor One membership programme links your online account directly with your experiences at our UK land-based venues. We reward loyal players with perks, exclusive promotions, and benefits that span both our digital and physical casino environments — a truly integrated loyalty experience that reflects our 50+ years of hospitality.

Customer Support

We provide 24/7 customer support through our Grosvenor Casino live chat and our dedicated Help Centre at support.Grosvenor Casinos.com. Our support team is available around the clock in English to assist with account queries, technical issues, and payment questions. For unresolved disputes, GB customers may contact IBAS, while non-GB customers may refer to the Gibraltar Gambling Commissioner.

Our Commitment to You

At Grosvenor, we believe that responsible, transparent, and enjoyable gaming is the foundation of everything we do. We are committed to maintaining the highest standards of player protection, regulatory compliance, and service quality. Getting started is simple — use the quick Grosvenor Casino login process to access your account and enjoy everything we have to offer. Whether you visit us at Grosvenor casino locations in London, Birmingham, Manchester, Glasgow, Leeds, Cardiff, Sheffield, Nottingham, Brighton, Blackpool, Luton, Bolton, Coventry, Southend, Portsmouth, Walsall, Northampton, Stockton, Plymouth, or Bournemouth — or join us online at Grosvenor Casinos.com — we are here to provide a world-class experience every time.

Content updated: July 13, 2026